FAQ
Where do you ship to?
Shipments within Canada:
All shipments within Canada are shipped Canada Post by Xpresspost or UPS Standard; please allow 5 - 7 business days for delivery. A tracking number will be emailed to you once the order has shipped.
Shipments within the United States:
All shipments to the United States are shipped UPS Standard; please allow 5 -7 business days for delivery. A tracking number will be emailed to you once the order has shipped.
International Shipping:
Please Contact Us for international shipping rates.
Is CleanPatch® FDA-registered?
CleanPatch® is registered with the following regulatory bodies:
- The United States: FDA Registered Class 1 Medical Device
- Canada: Health Canada Registered Class 1 Medical Device
- Europe: CE MDR Registered Class 1 Medical Device
- United Kingdom: UKCA Class 1 Registered Class 1 Medical Device
- Australia: TGA listed
Is CleanPatch® compliant with The Joint Commission?
Soft surface repair is recognized by The Joint Commission in a guidance published in 2018, that states:
How long does CleanPatch® last?
CleanPatch® performance varies in relation to the area of clinical use, frequency of cleaning, and type of disinfectant used. CleanPatch® can be used as long as it remains fully adhered and the surface to which is is applied is suitable for use. When used correctly, CleanPatch® can last the lifetime of your equipment.
Is CleanPatch® compatible with my disinfectant?
All CleanPatch® products are compatible with common hospital disinfectants, including hydrogen peroxide, bleach, quaternary solutions, alcohol, and more.
Can I cut CleanPatch®?
We do not recommend cutting CleanPatch® as this will affect product integrity.